Need assistance?

Get in touch with The Children's ISA, or find an answer below.

Contact us

What to include
Please quote the account holder's name and the account reference so we can find the account quickly. Never send card details or passwords by email.

Common questions

  • Paying in

    Top up by card at any time from your dashboard, or set up a monthly Direct Debit. The JISA allowance is £9,000 per tax year across all Junior ISAs the child holds.

    Go to your dashboard
  • Changing your investment

    You can switch the fund your contributions buy. Requests are reviewed before they are placed with our investment provider.

    Manage investments
  • When the child turns 18

    The account matures into an adult ISA and the account holder takes full control of it with their own login. We contact the registered contact before the 18th birthday to collect the details we need.

    Read more on our website (opens in a new window)
  • Fees

    Our charges are set out in full on our website, including how and when they are taken from the account.

    View fees (opens in a new window)

Still stuck?

The frequently asked questions on our website (opens in a new window) cover eligibility, contribution limits, access at 18 and investment risk. If your question isn't there, email us and we'll come back to you.